Communications Policy (E-mail and WhatsApp)
Last updated: October 10, 2026.
Wesley Chapel Today may offer email updates, newsletters, WhatsApp alerts, and other reader communications.
This policy explains when we message readers, what we may send, how consent works, and how to stop receiving messages.
1. Our Basic Rule
We only send email or WhatsApp messages to you if you asked us to or otherwise gave us permission.
Email and WhatsApp are separate choices. Agreeing to receive email does not authorize WhatsApp messages. Agreeing to receive WhatsApp messages does not authorize email messages.
Each channel requires its own consent and confirmation.
2. What We May Send
Depending on what you choose, Wesley Chapel Today may send:
- a daily or periodic local news summary;
- breaking or urgent local alerts;
- weather, storm, or public safety updates;
- school, government, road, health, or community service alerts;
- event updates;
- newsletter editions;
- account, subscription, or preference confirmations;
- administrative messages related to your communication choices.
Message frequency is shown when you sign up or choose a communication option.
Some urgent alerts may be sent outside the normal summary schedule when the information is time-sensitive and relevant to local readers.
3. Consent and Confirmation
When you sign up, we may ask for information such as your email address, phone number, preferred language, region, ZIP code, and the types of messages you want to receive.
Consent is recorded separately for each channel.
For email, we may ask you to confirm by clicking a link or taking another confirmation step.
For WhatsApp, we may ask you to confirm through a WhatsApp message or another channel-specific confirmation process.
We may keep records of consent, including the date, time, language, IP address or technical access information, the consent text shown, the selected channel, and the version of the policy in effect at the time. See our Privacy Policy.
4. Email
Emails from Wesley Chapel Today may include newsletters, local news summaries, alerts, updates, or administrative messages related to your subscription or preferences.
Every marketing, newsletter, or subscription email includes a way to unsubscribe.
Unsubscribing from marketing or newsletter emails may not stop administrative messages that are necessary to manage your account, preferences, security, legal requests, or a transaction you initiated.
5. WhatsApp
WhatsApp messages from Wesley Chapel Today may include local alerts, news summaries, urgent updates, or other messages you selected when signing up.
WhatsApp messages require separate permission from email.
To stop WhatsApp messages, reply with one of the following words:
- STOP
- PARAR
- BAJA
- ALTO
Your opt-out takes effect immediately or as quickly as our systems and service providers can process it.
Message and data rates may apply. Your mobile carrier, WhatsApp, and Meta may also apply their own terms, policies, and technical rules.
6. Language Preferences
Wesley Chapel Today may offer communications in English, Spanish, and Portuguese.
You may be able to choose your preferred language when signing up. Some urgent alerts, official notices, or automated messages may include original English text, especially when the source is an official agency and immediate accuracy matters.
We try to preserve the same level of caution and meaning across languages.
7. Managing Preferences
You may be able to manage communication preferences through a subscription page, preference center, unsubscribe link, WhatsApp reply, or by contacting us.
Depending on available features, you may be able to choose:
- email updates;
- WhatsApp alerts;
- preferred language;
- local region;
- types of alerts;
- daily summaries;
- urgent alerts only.
Changing one channel may not automatically change another. For example, unsubscribing from email does not necessarily unsubscribe you from WhatsApp unless the preference tool clearly says so.
8. How to Stop Messages
You can stop email newsletters or marketing emails by using the unsubscribe link included in those emails.
You can stop WhatsApp messages by replying STOP, PARAR, BAJA, or ALTO.
You may also contact us for help at [email protected]. Please include the email address or phone number connected to the subscription so we can locate the correct record.
9. Service Providers
Wesley Chapel Today may use service providers to send emails, manage newsletters, deliver WhatsApp messages, process opt-outs, measure delivery, protect against abuse, and maintain communication records.
We do not sell reader email or phone lists.
Service providers may process limited information as needed to operate the communication service.
10. Emergency and Official Information
Some alerts may relate to weather, public safety, roads, schools, government, health, or other time-sensitive local matters.
We try to use official sources for urgent alerts when practical. However, communications from Wesley Chapel Today are provided for information only and do not replace official emergency alerts, government instructions, law enforcement directions, school district messages, or weather warnings.
For emergencies, follow official sources and local authorities.
11. Changes to This Policy
We may update this Communications Policy from time to time. When we make changes, we may update the "Last updated" date above.
The version posted on this page is the current version.
If the English and a translated version differ, the English version prevails.